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some of our clients:
Process Improvement Assessment
Process Improvement Assessment
This complimentary process improvement assessment for product/service design will help you to rate your company's maturity, and is scored online. Below are 25 statements which require an answer. Simply choose the response that best describes your company's current level of maturity in process improvement and product/service design.
A = Always or almost always
F = Frequently or often
S = Sometimes or reasonably
R = Rarely or never.
OptimalThinking.com values your privacy. We will not reveal your information or email address to anyone.
Please note:
All fields are required.
Name
*
First
Last
Email
*
1. Leadership has formulated the optimum vision, mission and objectives of the organization.
*
A
F
S
R
2. The most burning challenges of the organization are best resolved.
*
A
F
S
R
3. Leaders model the desire to learn, grow, and optimize.
*
A
F
S
R
4. Leaders align the organization with the customers’ best interests and exceed their expectations.
*
A
F
S
R
5. Performance metrics, projects, rewards and recognition are aligned with the most burning challenges of the organization.
*
A
F
S
R
6. Leadership encourages and empowers the employees to be the best they can be.
*
A
F
S
R
7. Your company uncovers and resolves the issues that impede process and design optimization.
*
A
F
S
R
8. Curiosity, innovation and the best solutions are encouraged.
*
A
F
S
R
9. The value chain and critical path are identified to deliver the best product/service to your customers.
*
A
F
S
R
10. Bottlenecks and waste are minimized in processes throughout the organization.
*
A
F
S
R
11. Leaders identify and deploy key metrics that align optimal performance to the strategic goals of the organization.
*
A
F
S
R
12. Leaders use metrics and progress to demonstrate the greatest impact on the burning challenges of the organization.
*
A
F
S
R
13. Financials, including cash flow, time value of money, cost of suboptimal quality and working capital are best leveraged.
*
A
F
S
R
14. The voice of the customer is used to drive the design of products and services.
*
A
F
S
R
15. Your company employs Design for Continuous Enterprise Optimization to ensure optimum cycle time/cost/quality and customer satisfaction.
*
A
F
S
R
16. Your company successfully deploys Continuous Enterprise Optimization with leadership understanding and sponsorship.
*
A
F
S
R
17. Your company optimizes cross-functional processes to produce the greatest benefits.
*
A
F
S
R
18. Leaders walk the talk of continuous learning and continuous optimization.
*
A
F
S
R
19. Your company best leverages Continuous Enterprise Optimization research and literature pertaining to optimum benefits and deployment.
*
A
F
S
R
20. Just-in-time training is used to maximize the immediate application of new information.
*
A
F
S
R
21. Your company best employs the many powerful Continuous Enterprise Optimization tools, techniques and concepts.
*
A
F
S
R
22. Your company masters the key techniques to measure and deploy the voice of the customer.
*
A
F
S
R
23. The most constructive team dynamics are employed to empower employees to perform optimally.
*
A
F
S
R
24. Teams are provided with the resources to be supremely successful.
*
A
F
S
R
25. Leaders take the most constructive paths and achieve the best possible results.
*
A
F
S
R
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