some of our clients:
  • Johnson and Johnson
  • YPO
  • Bristol-Myers Squibb
  • US Army
  • Air New Zealand
  • WB
  • Red Bull
  • Frito Lay
  • Mercedes-Benz
  • Delta Airlines
  • bp

Communication Skills Seminar for Optimal Results

communication skills seminar

Learn From the Best in the Business

This practical communication skills seminar empowers you to maximize — not just improve — your communication skills. Before the seminar, you take our complimentary self- or 360 assessment to learn about your communication style. You discover how to gain instant rapport with others (even the most difficult people).

You learn the techniques to minimize unwanted behaviors and resolve conflicts. Your don’t resolve your hot buttons by reacting to offensive communications with off-the cuff offensive remarks, or by suppressing feelings. These approaches simply reinforce your fear of emotional injury.

With Optimal Thinking, you:

  • stay centered
  • respond optimally
  • achieve the best outcomes

You listen carefully, interpret non-verbal signals, and communicate with optimal verbal assertion. With your best self in charge, you shift from the “me mindset” to the “we mindset”, and bring out the best from others.

Communication Skills Seminar Objectives

During the Optimize Your Communication Skills Seminar you:

  • examine the strengths and weaknesses of your communication skills
  • explore how to best resolve suboptimal thoughts, feelings and behaviors
  • gain skills to best deal with those who complain, criticize, blame and make excuses
  • learn how to listen carefully and motivate others to be their best
  • interpret and optimize non-verbal communications
  • discover how to untangle “mixed signals”
  • find out when silence can be your most effective communication tool
  • discover how to respond optimally even when you are ready to explode

According to a recent report by BBC Worklife, “The growing emphasis on soft skills is a notable pandemic shift with communication much more nuanced and complex when workers don’t see colleagues face to face.”

In this communication skills training, you learn how to fit in with others, even if you have little in common. You discover how to deploy others’ names and passions most effectively. Additionally, you:

  • learn how to deploy the presentation skills that optimize impact
  • optimize communications with those who practice one-upmanship
  • negotiate optimal solutions with different personality types
  • hone your verbal assertiveness to minimize undesirable behaviors
  • learn how to admit mistakes without losing respect from others
  • apply the most constructive techniques for resolving conflicts
  • discover how to respect the dignity, rights and vulnerabilities of all concerned
  • develop a realistic daily plan of action to optimize your communication skills.

Who Should Attend

  • CEOs, executives, employees, sales people, large and small business owners
  • customer service personnel, mediators, conflict resolution personnel
  • people who want to optimize – rather than just improve – their communication skills.


We provide this communication skills seminar on-site or as a virtual seminar (via Zoom).

Certificate of Completion

When you complete this communication skills seminar, you will receive our proprietary Certificate of Completion. This exclusive certificate confirms your education in optimal communication.

Call (424) 204-6133
Monday to Friday, 8:30 am – 5:00 pm PST or

schedule a call

to discuss your most important objectives.

  • Optimal Thinking has a little bit for everyone and will help people be the best self they can be.

    Kenneth Blanchard, Author,

    The One Minute Manager

  • Thank you for the super job. The evaluations are coming in with top scores. The members enjoyed hearing you share your ideas and super success stories. You really had them motivated!

    Melinda Nordhaus, Co-Chairman

    Meeting Planners International All Day Education Conference

  • It's great to see you helping people to reach their full potential!

    Tom Hopkins, Author.

    How to Master the Art of Selling

  • I've seen some of the best, but no-one as interesting, effective and inspirational as was Dr. Rosalene Glickman. I have a B.S. Degree from the University of Southern California but I feel I learned more of value from Dr. Glickman.

    Harlan Dryden

    Entrepreneur, California.

  • Thank you for your spectacular presentation. Your delivery of "Optimal Thinking" was succinct, and you were extremely entertaining and interesting to listen to. Optimal Thinking is exactly what business owners need - empowerment to be our best to succeed.

    Charmaine Wilkerson, Program Chair,

    National Association of Women Business Owners, Los Angeles

  • Your insights and anecdotes offered real inspiration for all our managers, and feedback following the event has been extremely positive... You are a tremendous speaker and we feel privileged that you took the time to present here.

    Alison Buzza, Events Coordinator,

    Australian Institute of Management – Qld & NT, Australia

  • What does it take to become Australia's most successful woman? Glickman was awarded her title for her ability to motivate American business people.

    Business Review Weekly

  • Everything was wonderful and eye opening.

    Paula Castro,

    Air New Zealand

  • The Optimal Thinking seminar optimized the healing process of a crippled and hurting work environment.

    Rosa Combs, EEO Specialist,

    Internal Revenue Service

  • I must endorse Optimal Thinking as the mental foundation for peak performance in all fields. Optimal Thinking is a quantum leap beyond rhetorical positive thinking ideology.

    Dr. Gregory H. Tefft

    Triple Crown Mr. America, Olympics Sports Medicine Staff, California

  • Thank you for the interesting and stimulating presentation on Optimal Thinking. There was an enthusiastic response to your material.

    Baalah Drooks, Program Chair,

    Los Angeles County School Nurses Association

  • Participating in your Optimal Thinking seminar was the best day of my life. I am making the most money ever, my relationship with my family is the best ever, and I am enjoying life to the fullest. I owe it all to Optimal Thinking. Dr. Glickman, you are a genius!

    John Hancock

    New York

  • There is no limit on what you can achieve if you optimize and utilize optimal thinking in your day-to-day activities.

    Martha Smith, Acting Director,

    U.S. Treasury Complaints Mega Center

  • Rosalene Glickman is a vibrant excellent communicator, a thought leader who is committed, dedicated and caring. She didn't waste time or get bogged down. The seminar showed me it's all up to me and I CAN optimize. An optimal experience.

    Kathryn Howard

    Melbourne, Australia

  • Thank you for your excellent presentation at this year's 2007 SEMA Show in Las Vegas. Thank you for all your hard work. I look forward to working with you again in the future.

    Pat Talaska-Benson,

    SEMA Director of Educational Services